Stakeholder Communication

Stakeholder
Considering the Company's industry attributes and business model, Sunon's Sustainable Development Committee refers to the five principles of AA1000 SES (Stakeholder Engagement Standard, 2015):

Dependency, Responsibility, Tension, Influence, and Diverse Perspectives, to identify groups or organizations that have an impact on Sunon or are affected by Sunon.

A total of eight types of stakeholders directly related to Sunon are identified, including employees, investors (shareholders), customers, suppliers, community residents and groups, contractors, government agencies and non-profit organizations, and electronics industry peers.

In order to understand and respond to the issues of concern to stakeholders, we provide various communication channels to regularly communicate and engage with stakeholders, so that stakeholders can express their opinions at any time, to understand the sustainable development issues that different stakeholders care about, and to give responses or strategies to address related issues.

●Sunon's issues of concern to stakeholders and communication results
Stakeholder Relationship Description Main Issues of Concern Communication Results
Employees Employees have always been Sunon's most important asset since its founding. Sunon invests sufficient resources to cultivate talent, regularly holds meetings to listen to the voices of employees and employee representative meetings, and provides timely feedback to ensure that the concept of the Sunon family can be sustainably passed on. Employee benefits and compensation
Occupational Safety and Health
Career development and training
Talent recruitment and retention
Workplace employee rights
Regarding employee benefits and compensation, the Company has established the most open and transparent promotion regulations and evaluation mechanisms, with promotion condition reviews twice a year, doing its best to meet employees' expectations for compensation;
Regarding occupational safety and health, the Company conducts annual audits of the environment, safety, and health of each factory, and has various channels for employees to reflect and complain;
Regarding career development and training, the Company has a complete new employee training program and professional training maps for each function, to enhance employees' skills and build human capital.
Investors (Shareholders) Shareholders' recognition and support are the key driving force for a company's sustainable operation. Sunon will maintain good communication with shareholders and maintain stable growth momentum through the management philosophy of responsible self-governance by the board of directors. Operating and financial performance
Corporate governance
Product quality/technology R&D
Compliance with laws and regulations
Code of ethical conduct
Risk Management
The company holds an annual shareholders' meeting to listen to the suggestions of all shareholders, and holds quarterly board meetings to regularly report the Company's governance policies and indicators to all directors;
It also announces the Company's annual report and financial report in accordance with the law, and voluntarily issues a sustainability report to disclose sustainability performance and policies.
Customers Sunon understands market trends and customer needs through various channels, takes a customer-oriented approach, actively meets customer expectations, and strives to maximize customer value. Product quality/technology R&D
Customer service satisfaction
Green product/service design and development
Raw material and hazardous substance management
Compliance with laws and regulations
The overall satisfaction score of the annual customer satisfaction survey has reached the target.
Suppliers As one of the important partners, suppliers are the solid backbone of Sunon's various product lines, responsible for supplying the main raw materials and key components of each product. Growing together with suppliers to create higher industry value chain. Raw material and hazardous substance management
Supply Chain Management
Supplier social performance management
Conflict minerals management
Contractor management
In response to economic fluctuations and market demand, the Company irregularly discusses raw material specifications, procurement terms and prices with suppliers, and also exchanges and explores various market information in the industry with each other.
Community Residents and Groups In order to fulfill corporate social responsibility, Sunon gives back to the local community and cares for society through its business, assisting those in need, so that love can fill the entire society. Community participation
Air pollutant control
Water resource and wastewater management
Waste management and recycling
The company irregularly holds charity activities, invests more care and concern to the general public, and has also established multiple social media platforms to open up communication channels with the general public.
Contractors Contractors are regarded as one of Sunon's important partners. Through a model of mutual trust and cooperation, we work together to meet customers' expectations. Occupational Safety and Health
Supply Chain Management
Supplier social performance management
Contractor management
The company irregularly holds contractor communication meetings to discuss not only contract outsourcing prices and common terms amendments, but also actively communicates and promotes work safety and contractor management related matters.
Government Agencies and Non-Profit Organizations Sunon complies with government laws and regulations, abides by the law, actively cooperates with government activities, and fulfills civic duties. Sunon will also absorb and adopt the relevant needs and suggestions of non-profit organizations as the direction for future business improvement. Occupational Safety and Health
Compliance with laws and regulations
Tax policy
Energy Management
Greenhouse gas emissions
Air pollutant control
Water resource and wastewater management
Waste management and recycling
The company assigns relevant units to regularly participate in government agency meetings to discuss relevant policies and regulations, and provide suggestions on implementation content.
Electronics Industry Peers As a core role in the industry chain, Sunon enhances its industry competitiveness through participation in associations and benchmarking with industry peers. Operating and financial performance
Product quality/technology R&D
Green product/service design and development
Employee benefits and compensation
Talent recruitment and retention
The company has maintained good interactions with industry peers for a long time, actively participates in various industry-academia associations, and can obtain the latest information on industry technology development and policies through mutual exchanges and cooperation, serving as a good foundation for business development and strategic cooperation.
Note:
This table only briefly describes the issues of concern to stakeholders. For detailed response measures, please refer to the relevant chapters of corporate sustainability report.

●Stakeholder Communication
Stakeholder Contact Person Phone Number E-mail Portal
Investors (Shareholders) Name: William Li
Title: Vice President and Spokesperson
+886-7-8135888 #1119 ir@sunon.com  
Suppliers Name: Celine Wang
Title: Deputy Manager of Strategical Procurement Division
+886-7-8135888 #1273 Celine@sunon.com Link
Customers Name: Ruchen Lin
Title: Acting Deputy General Manager of Global Business Center
+886-7-8135888 #1203 Contact Us Link
Employees Name: Edward Fong
Title: Director of Global Human Resources Division
+886-7-8135888 #1195 0800employee@sunon.com Link
Reporting ethics violations +886-7-8135888 #1195 0800employee@sunon.com  
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